Privacy Policy

We collect information in the following ways:

• Information you provide directly — when you fill out our contact form, request a callback, or message us via WhatsApp, we collect your name, phone number, email address, the service you’re enquiring about, and any message or details you choose to share.
• Information collected during service engagement — if you engage us for a registration, licence, or compliance filing, we collect the business and personal documents necessary to complete that specific filing (for example, PAN, GST details, incorporation documents, or product specifications), only to the extent required for the service you’ve asked us to perform.
• Automatically collected information — like most websites, our hosting and analytics tools may log standard technical information such as your browser type, device, approximate location, and pages visited, used only in aggregate to understand how the site is used and to keep it running reliably.

We use the information we collect to:

• Respond to your enquiries and provide the consultation or service you’ve requested
• Prepare, file, and follow up on the specific registration, licence, or approval you’ve engaged us for
• Send you updates relevant to your enquiry or ongoing filing, such as status updates or document requests
• Improve our website and services based on how they’re actually used
• Meet our own legal, accounting, and regulatory obligations as a business

We do not sell your personal information to third parties, and we do not use it for purposes unrelated to responding to you or delivering the service you’ve engaged us for.

We use trusted third-party tools to operate parts of our website and communications — for example, our contact and enquiry forms are delivered via EmailJS, and enquiries may also reach us via WhatsApp. These providers process the information you submit solely to deliver it to us and are bound by their own privacy and security practices.

Where your engagement requires it, we may also share relevant documents or information with the specific government department, regulatory authority, or portal (such as BIS, CDSCO, GST, or WPC) as part of filing the registration or approval you’ve asked us to handle on your behalf — this is a necessary part of delivering that service, not a general disclosure to third parties.

We retain enquiry information for as long as reasonably needed to respond to you or follow up on your interest in our services. For clients we’ve engaged with, we retain filing-related documents and records for as long as required to support your registration (including renewals) and to meet our own recordkeeping obligations under applicable law.

We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, disclosure, or misuse. No method of transmission over the internet, however, is completely secure, and we cannot guarantee absolute security.

You can ask us at any time to tell you what information we hold about you, to correct inaccurate information, or to delete information we no longer need to retain for legal or filing purposes. To exercise any of these, or with any question about how your information is handled, contact us using the details below.

Our website may use basic cookies or similar local storage to remember simple preferences and to understand aggregate site usage. These do not identify you personally, and you can disable cookies through your browser settings at any time without affecting your ability to browse the site.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date above reflects the most recent revision — we encourage you to review this page periodically.